Have Questions? We’ve Got You (and Your Undertones) Covered
Out our most frequently asked questions to learn more about the process, timing, results, and what makes My Color Season different.
FAQs
How does The Glow Guide work?
After you place your order, you’ll get a short survey where you’ll upload a few makeup-free selfies and answer a handful of questions about your features. Then we personally review your info (yep, it’s really Jill!) and create your custom color season palette—delivered digitally in just a few days.
Does this work for all skin tones and types?
Absolutely. The Glow Guide was created with every skin tone and type in mind. Our analysis is based on your undertones, not just your surface skin tone—which means it works across the full spectrum of melanin and ethnicity. We take a thoughtful, personal approach to every submission.
How accurate is this compared to in-person analysis?
We follow the same core principles used in traditional seasonal color theory—but make it more affordable, convenient, and private. Each submission is reviewed by a real person, not an algorithm. Many customers say they prefer our digital process to in-person appointments.
What’s included in my Glow Guide?
Your color season and sub-season; a personalized color palette; styling suggestions for your current wardrobe naturally work for you
How long does it take to get my results?
Once we receive your completed survey, standard orders are delivered in 4–7 days. If you purchased Glow Guide VIP, you’ll receive your results in just 1–3 days.
What if I don’t like my results?
Color is personal! If something feels off, let us know. Sometimes it’s about learning how to work with your season. You can also purchase additional palettes if you're curious about a different season—we won’t make you retake the survey.
Can I buy this as a gift?
Yes, and it’s a great one! When you check out, choose how many Guides you’d like. You’ll receive separate survey links for each person, so everyone gets a personalized experience.
Do I need to take a quiz?
You’ll complete a short survey with photos after purchase, and we’ll take it from there.
Can I place a group order?
Yes! For group orders of up to 10–50, just increase the quantity at checkout—we’ll send separate survey links. If you’re organizing a larger group (like a team, retreat, or event), email us directly at info@theglowguide.co for orders of 50+ so we can set up a custom experience.
How can The Glow Guide help me?
The Glow Guide is here to take the guesswork out of getting dressed, shopping, and showing up as your best self. Knowing your color season helps you:
- Choose clothes and makeup that naturally work for you
- Build a wardrobe that actually works together
- Feel more confident in what you already own
- Save time and money by avoiding pieces that don’t suit you
It’s not about starting from scratch. It’s about making what you have (and what you buy next) work harder for you.
Do you include makeup recommendations?
Yes! Your Glow Guide includes suggestions for the kinds of makeup shades that suit your season best—think blush tones, lip colors, eyeshadow families, and more. We don’t recommend specific products or brands (yet), but we’re working on something exciting.
Do you need something else? Please reach out and we will do our best to help.
The Color Blog
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What the $300 Color Season Analysis Peeps Don’t Want You to Know
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The Coolest Gift You Can Give: A Personalized Color Season (From a Real Human, Not an App)
Send to a friend. Or six. Glow Squad pricing starts at two guides. Let’s be honest: most “unique” gift ideas aren’t that unique. Another candle, another gift card, another overpriced serum that might not even work. But what if you could give your best friend or the entire group chat something that actually changes how they see themselves? Even better, what if that gift also supported a small, woman owned business, didn’t create clutter, and was actually used? The Glow Guide is thoughtful, personal, and completely consumable. It’s the kind of gift that feels good to give in every sense of the word. That’s where The Glow Guide comes in. Wait, What Is Color Analysis? Color analysis is the process of identifying which colors, based on your skin tone, hair, and eye color, naturally flatter you most. It’s like a style shortcut that helps you choose makeup, clothes, and accessories that make you look more vibrant and feel more confident. This isn’t another AI generated quiz. It’s a real human analysis of your coloring, your undertones, your natural glow, done by me, Jill. I'm the creator of The Glow Guide and the person behind every single analysis that gets delivered. This is the kind of gift that makes people say, “Wait, how did you even think of this?” Why Color Season Changes Everything Knowing your color season isn’t just about clothes, though that’s part of it. It’s about understanding what makes you look naturally radiant with zero effort. Think less trial and error in the fitting room, better makeup choices, and way more compliments. Whether someone is a Light Summer or a Deep Autumn, knowing your color season is like unlocking a cheat code to getting dressed. And once you know, you can’t unsee it, in the best way. Bridesmaids, Bachelorettes, and Big Glow-Ups If you're a bride looking to keep things cohesive and make your crew feel amazing, a color season analysis is an unexpected but genius gift. The Glow Guide is perfect for bridesmaids proposals, bachelorette weekends, or prewedding glow-ups. When each bridesmaid knows her best colors, it’s easier to pick makeup, dresses, and accessories, and you’ll know everyone feels good in what they’re wearing. No more forced smiles in beige. Plus, it’s personal, affordable, and actually fun. Get The Glow Guide Gift One. Or Gift the Whole Group. The Glow Guide makes an amazing solo gift, but where it really shines is in group gifting. Whether you're celebrating a birthday, a bachelorette weekend, Galentine’s Day, or a just because moment with your besties, you can gift The Glow Guide to your whole squad and save while you’re at it. You’ll get 10% off for two guides, 15% off for three, 20% off for four, 25% off for five, and 30% off for six or more. We call it Glow Squad pricing and yes, it’s as fun as it sounds. No Appointments. No Guesswork. No Fuss. Here’s what makes this different from other color season services. You don’t need to book a session. You don’t need to spend hundreds of dollars. You don’t even need to talk to anyone if you don’t want to. You or your giftee simply upload a few natural light selfies, fill out a short form, and get matched with a custom color season and palette within a few days. That’s it. Real analysis, made easy. Simple for You. Special for Them. When you gift The Glow Guide, the recipient gets an email that walks them through how to submit their photos and info. It’s simple, personal, and zero stress, like the best kind of beauty advice from someone who actually gets you. The Kind of Gift They’ll Talk About All Year Whether you’re shopping for one friend or surprising the whole crew, The Glow Guide is the kind of gift that feels way more expensive than it is and delivers results that last way longer than any sweater ever could. Plus, when you gift The Glow Guide, you’re supporting a small, woman owned business built on the idea that confidence shouldn’t cost a fortune. It’s thoughtful, personal, practical, and genuinely glow inducing. Send to a friend. Or six. Glow Squad pricing starts at two guides. Get The Glow Guide
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